AI can help civil society organisations work more efficiently, from preparing reports and analysing information to developing communication materials and managing routine tasks. But using AI effectively involves more than learning how to write a good prompt.
How can CSOs choose the right tools, protect sensitive information and avoid common mistakes? And how can they introduce AI into their work without adding unnecessary complexity?
These were some of the questions explored during “AI Foundations and Policy for CSOs”, the first webinar in our CSOs & AI series, held on 12 November 2026.
Led by Miloš Janković, a consultant and trainer with 15 years of experience in civil society and digital innovation, the webinar examined how generative AI works, where it can help CSOs, why it sometimes produces unreliable results and what organisations should consider before integrating it into their daily operations. Download the webinar presentation (in pdf).
Coming next: AI Set-up for CSOs /19 November 2026, 13:00 – 14:30 CET
The second webinar in the series will build on these foundations and focus on how to make AI more useful in everyday organisational work. “AI Set-up for CSOs” will introduce seven layers that influence the quality of AI-generated results and explain how to configure AI tools around your organisation’s specific needs.
Participants will learn how to organise instructions, memory, projects and files; turn organisational knowledge into reusable AI skills; choose appropriate tools and models; and improve AI outputs through better prompting and review. Register for the second webinar here!




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